As we put our annual report together, ready for our Annual General Meeting on 28th November, the extent of the changes made during the past year are clearly evident: overall numbers of advice issues have increased by over 46%, – from 15,703 in 2014/15 to 22,950 in 2015/16. There are a number of reasons behind […]
Citizens Advice Rushmoor has been delivering telephone advice for many years: we are committed to ensuring people can access our service through a range of channels, and we know we need to do more to meet demand. That’s why we joined up with other local Citizens Advice offices to deliver Adviceline in 2011, which gives […]
It is busy times for Citizens Advice Rushmoor, as we develop new projects at Prospect Estate Big Local, The Brain Tumour Charity and the Wellbeing Centre – all important services which started in April. Alongside that, our webchat and email project is now delivering over 140 emails a week, ensuring that those who are unable […]
In 2015 we launched our report on accessing private rented sector housing in Rushmoor. The full report can be downloaded here: The report highlights the unjustifiable and hidden fees charged by local lettings agents, along with the problems faced by private renters with landlords, port conditions and evictions. Thanks to Rushmoor Borough Council for their […]
