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Category: News

Scams Awareness Fortnight

Of course, scams are a universal problem that will be addressed by Citizens Advice Rushmoor concurrently with our other campaigns, however our annual Scams Awareness Fortnight aims to shine a light on this issue. Taking place this year from the 15th-28th June, we aim to create a powerful network of clients that know how to […]

Black Lives Matter

As the protests in the US and the UK around George Floyd’s murder continue to unfold, it is a reminder of the sickening, systematic racism and injustice faced by our Black community. Here at Citizens Advice Rushmoor, we reaffirm our support and commitment to equality and inclusion. In order to be a truly equal community, […]

Volunteers Week is time to celebrate the work of our wonderful team

Citizens Advice Rushmoor has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. The team quickly rallied to ensure as many people as possible could be helped over the phone or web in a determined drive to get the right help and advice […]

Supporting People in Crisis

Citizens Advice Rushmoor has been supporting local people in crisis in Aldershot and Farnborough for 80 years this coming September – but the devastating impact of Covid-19 on everyone’s lives means they are needed now more than ever before. Their professionally trained staff can provide expert advice on issues such as accessing the latest Government […]

New Services Launched

During this week our volunteers and staff have been working hard to deliver the service in new ways.  Our homeworking system started officially on Monday; as we get to grips with the unfamiliar technology, we are now seeing a rapid increase in the numbers of people we can help.  We expect this trend to continue […]

Service Update – Citizens Advice Rushmoor

In line with Government guidelines, we will be operating our service by phone and email only from 23rd March 2020.  This is to keep our clients, volunteers and staff safe.  We know the service is needed now more than ever, and we are working closely with partners (including Rushmoor Borough Council, Rushmoor Voluntary Services and […]

Coronavirus and Citizens Advice Rushmoor

We apologise to all our clients that we will be offering a reduced service from next week.  We are endeavouring to maintain our advertised opening hours, but need to be realistic as increasing numbers of our volunteers and staff are having to self isolate and stay away from work. To keep both staff and clients […]

Joining Forces for Families Event Volunteer

Event Volunteer – Managed by Citizens Advice Hart What will you do? Complete an introduction to Citizens Advice and relevant training Be assigned to agreed event(s) Help prepare for an event Assist in setup and take down Man the stand and talk with visitors Provide information and assistance to visitors What’s in it for you? […]

Hate Crime Survey

Citizens Advice Rushmoor is a Hate Crime Reporting Centre in Aldershot and Farnborough.  We are currently working to understand more about local people’s experience of Hate Incidents and Hate Crime in Rushmoor, to help us ensure our service meets local needs. Please take 10 minutes of your time to complete the survey online by clicking […]