We are looking for Mediation Volunteers! This role involves supporting people to resolve disputes and to move forward positively. Mediations typically take place a few times a month, so this is a flexible role rather than a weekly commitment. Sessions may occasionally be held in the evenings, and very rarely at weekends. This is a […]
Job Purpose: The purpose of this role is to provide clear, accessible, and culturally sensitive advice to Nepali-speaking clients across a broad range of enquiry areas, including welfare benefits, housing, debt, employment, consumer and family issues. The postholder will deliver Citizens Advice Rushmoor’s Nepali-language services—such as the Nepali Adviceline, weekly drop-in, and wider outreach—while supervising […]
Job Purpose: Join us as a Resettlement Service Lead and take responsibility for managing the Hampshire Resettlement Support Service, providing culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme. You’ll lead and develop a team of Resettlement Advisers through effective supervision, mentoring, and professional support, while also […]
Job Purpose: Join us as a Resettlement Support Worker, providing culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme. In this role, you’ll help families build independent lives in the UK by offering practical support with housing, welfare benefits, health care, education, and financial stability. Working closely […]
Job purpose: We’re looking for someone to provide culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme. In this role, you’ll help families settle into their new lives by offering practical support with housing, welfare benefits, health care, education, and financial stability. You’ll empower clients to access […]
Job Purpose: To provide people management support including coordinating recruitment of staff and volunteers, contract changes, training and compliance reporting and general queries from managers and staff. To manage the efficient, effective and safe operation of Citizens Advice Rushmoor administrative, support, locations, including technology and premises. Salary: £25,556 pro-rata (£14,504 actual) Hours: […]
Job Purpose: The purpose of this role is to support the Advice Services Manager in leading and managing Citizens Advice Rushmoor’s telephone and digital advice channels, including Adviceline and related services. The postholder will take day-to-day responsibility for supervising Adviceline sessions, case-checking, and maintaining quality standards. They will oversee the recruitment, induction, and supervision of […]
Citizens Advice Rushmoor launches new ‘Skills for Life’ programme to help local people build confidence and prevent crisis Aldershot, [17/10/2025] — Citizens Advice Rushmoor has launched a new community programme to help local people build the skills and confidence they need to tackle everyday challenges and prevent crisis before it happens. Skills for Life brings […]
You can download the AGM papers below:
Click on the links below to see the work Citizens Advice has been doing in your ward during Q1 (April to June) of 2025-26. Click here for the Aldershot constituency key stats report.
