Skip to content Skip to footer

Coronavirus and Citizens Advice Rushmoor

We apologise to all our clients that we will be offering a reduced service from next week.  We are endeavouring to maintain our advertised opening hours, but need to be realistic as increasing numbers of our volunteers and staff are having to self isolate and stay away from work.

To keep both staff and clients safe, we are asking the following screening questions of everyone calling into our offices in Farnborough and Aldershot as a first step.

Do you have any symptoms associated with coronavirus?  (a high temperature or a new continuous cough)  
In the past 14 days have you travelled to the UK from somewhere with a higher risk of coronavirus/ Covid-19? 
In the past 14 days have you been in contact with anyone with a confirmed case of coronavirus? A confirmed case of coronavirus means someone who has been tested and found to have coronavirus. 

Please do not come in if your answer to any of these questions is “yes” – you should follow government advice and isolate yourself, using phone, web based information or email advice as an alternative.  We are sure everyone will understand the need for these measures.

We are committed to providing the best service we can, and are making contingency plans for the forthcoming months.

Citizens Advice online web advice for practical help relating to Coronavirus – as well as the full range of advice issues – can be found on