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Contact us

Advice by email, web chat or telephone

Citizens Advice Rushmoor offers help by email and web chat, or advice by telephone on:

0808 2787 912* Freephone Adviceline

18001 0800 144 8 884 Adviceline Textphone

0800 1448 444*  Help to Claim – Universal Credit

18001 0800 144 8 444 Help to Claim – Textphone

0808 223 1133Consumer Helpline

Alternatively you can chat to us through Viber – learn how here.

General enquiries & local help by telephone

Aldershot main telephone number is:  01252 333 618

Farnborough main telephone number is: 01252 513 051

General enquiries and local help by email

Please remember to provide and email address of telephone number so we can get back to you.

Email is not a secure way to send personal information – do not include private details and information that you would not want in the public domain.


Please note that there is NO drop-in service in line with current social distancing advice.

We are continuing to work hard to expand our telephone and email service – and working with partners to get the right help to those who need it during the Coronavirus emergency. A limited number of  in-office appointments are now available, strictly on a high need basis for vulnerable clients.