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Contact us

Advice by email, web chat or telephone

Citizens Advice Rushmoor offers help by email and web chat, or advice by telephone on:

0300 3309 046* Adviceline

0800 1448 444*  Help to Claim – Universal Credit

0808 223 1133Consumer Helpline


General enquiries & local help by telephone

Aldershot main telephone number is:  01252 333 618

Farnborough main telephone number is: 01252 513 051

General enquiries and local help by email

Please remember to provide and email address of telephone number so we can get back to you.

Email is not a secure way to send personal information – do not include private details and information that you would not want in the public domain.


Please note that there is NO drop in or face to face service in line with current social isolation advice.

We are continuing to work hard to expand our telephone and email service – and working with partners to get the right help to those who need it during the Coronavirus emergency.