Contact us

Advice by email, web chat or telephone

Citizens Advice Rushmoor offers help by email and web chat, or advice by telephone on:

0300 3309 046* Adviceline

18001 0800 144 8 884 Adviceline Textphone

0800 1448 444* Help to Claim – Universal Credit

18001 0800 144 8 444 Help to Claim – Textphone

0808 223 1133* Consumer Helpline

Alternatively you can chat to us through Viber – learn how here.

General enquiries & local help by telephone

Aldershot main telephone number is: 01252 333 618

Farnborough main telephone number is: 01252 513 051

General enquiries and local help by email

Please remember to provide and email address of telephone number so we can get back to you.

Which office do you want to contact?

First name

Last name:

Post Code

Email address:

Telephone or mobile:

Client reference number (if known)

Your question:

Do you consent for us to store the information you have provided in accordance with our privacy policy:

I agree

Email is not a secure way to send personal information – do not include private details and information that you would not want in the public domain.

Please note that there is NO drop-in service in line with current social distancing advice.

We are continuing to work hard to expand our telephone and email service – and working with partners to get the right help to those who need it during the Coronavirus emergency. A limited number of in-office appointments are now available, strictly on a high need basis for vulnerable clients.