Citizens Advice Rushmoor – The Charity for your Community

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

Due to the current situation we are not operating a drop in services at either of our offices – we have expanded our telephone and digital services.

Call us on 01252 513 051 to speak to a local adviser.

Call us on 01252 894 280 to speak to an adviser in Nepali.

Click here to email us or for other contact details.

You can now call our National Adviceline freephone on 0808 2787 912 – calls should be free from most UK mobiles and landlines.

Alternatively, if you are viewing this website on a mobile phone or tablet you should see an Viber icon to chat to an Adviser now (if available), in English or Nepali.

How can we help?

Get advice online from Citizens Advice

We can offer help through web chat or by email, click the button below for information:

Chat Online Now

We are working with other Citizens Advice across the region so we can advise you by phone:

Call 08082787912*

The Universal Credit uplift has ended.

From 6 October, you'll see your payments cut by around £20 a week.

Our advice can help ⤵️
http://bit.ly/3afQe7G

Has your energy supplier gone bust? Don't worry, @ofgem will move you to a new supplier.

Whilst you're waiting for this to happen you should:
➡️take meter readings
➡️keep any old bills
➡️make a note of your account balance

http://bit.ly/3AdQsXm

Learn more about roles here & download our Rushmoor general volunteering leaflet
or volunteering at Heathlands leaflet

Apply Online Now

What to do if you need practical help with things like shopping and prescriptions, and how to volunteer to help your community.

Call 03333704000*