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Posts by: Alex Hughes

Staying Safe from 19th July

While 19th July is being talked about as “freedom day”, Citizens Advice Rushmoor’s priority remains delivering a service that is safe for everyone.  We are keeping all measures under review, and want to reassure everyone of our commitment to an environment that creates confidence and security for all. Our management team is meeting fortnightly to […]

Have your say – our Future Service Model

We are asking as many people as we can locally to let us know what YOU think our priorities should be for the future of our service.  As we emerge from a turbulent year, we have all learned a huge amount about what works, and what our clients need from us. We don’t think we […]

One Year Since the Pandemic Began

Citizens Advice Rushmoor has helped more than 11,700 people during the past year of the pandemic. The charity quickly adapted to help more people via the phone, email and webchat, and has identified Welfare Benefits, Employment and Debt as its top pandemic issues. Between 1 March 2020 and 28 February this year, it has helped […]

Two new full time trainee opportunities

We are now recruiting to the following two trainee roles which will suit people able to work and learn independently, with the motivation and empathy to make a success of these important positions Trainee Caseworker – Mental Health (permanent) Trainee Supervisor (initially for one year) Both are full time roles, starting salary c£18,710 increasing in […]

We are now recruiting Volunteers

Citizens Advice Rushmoor is always looking to strengthen and expand our team of experienced volunteers: here is some information about what is involved. We can offer you excellent training and support when you start your volunteering journey with us.  At Citizens Advice Rushmoor our volunteers deliver nearly all our public facing services. Volunteers work in […]

Two New Full Time Job Opportunities for Graduate Trainees

We are now recruiting to the following two roles – initially for one year Graduate Trainee Money Advice Caseworker Graduate Trainee Supervisor Both are full time roles, starting salary c£18,500 progressing with training completion.  If you are motivated to support vulnerable people experiencing financial hardship, and develop some great new skills at the same time, […]

Cost of Living in Rushmoor

We produced our “Cost of Living in Rushmoor” report earlier this year, based on surveys and interviews undertaken by our volunteers.  The report highlights the difficulties some people and families have in coping with the cost of living in the Borough, and builds on the evidence highlighted by our advice team. Key findings were:  Although many […]

Scams Awareness Fortnight

Of course, scams are a universal problem that will be addressed by Citizens Advice Rushmoor concurrently with our other campaigns, however our annual Scams Awareness Fortnight aims to shine a light on this issue. Taking place this year from the 15th-28th June, we aim to create a powerful network of clients that know how to […]

Black Lives Matter

As the protests in the US and the UK around George Floyd’s murder continue to unfold, it is a reminder of the sickening, systematic racism and injustice faced by our Black community. Here at Citizens Advice Rushmoor, we reaffirm our support and commitment to equality and inclusion. In order to be a truly equal community, […]

Volunteers Week is time to celebrate the work of our wonderful team

Citizens Advice Rushmoor has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. The team quickly rallied to ensure as many people as possible could be helped over the phone or web in a determined drive to get the right help and advice […]