Skip to content Skip to footer


We are needed now more than ever before, so we are looking for volunteers with different life experiences – to help us to help others. If you already know you want to join our great volunteer team, here is our Online Volunteer Application Form.  

There is a real variety of roles available depending on what sort of volunteering you are interested in – some examples of our different teams are below:

  • Welcome Team – the face of Citizens Advice Rushmoor, the first contact for clients facing big challenges in their lives – and help them to get to the right support.
  • Advice Team – train as an Assessor to guide clients to a way forward for the problems they face – or take that training to the next step become an Adviser, to deliver full, tailored advice and help on more complex issues.
  • Research & Campaigns Team to use our evidence, client stories and data to influence change – that is how we can improve things for everyone in our communities, and prevent problems from occurring.

You can read more about the different roles we have available by clicking here.  To give you a taster of the sort of digital and information skills you need, why not try our quiz We are currently really keen for people who can volunteer on a Monday, our busiest day.  

Here from some of our existing volunteers on why they volunteer now:

The training and support we offer works in a stages, and you are supported through different levels to reach nationally recognised standards.  We don’t expect you to come with any prior knowledge, and we welcome people with a range of life experience. 

We are proud of our diverse team, with volunteers from all sorts of different age groups, communities and cultural backgrounds.  Our volunteers are supported day to day to deliver a great service in sometimes challenging situations – that is what keeps people coming back: you are always learning, and never bored! 

You can see what volunteering feels like from this new video from Citizens Advice:

There is more detailed information about volunteering in our latest leaflet.

If you feel volunteering with Citizens Advice Rushmoor would be right for you, the next step is to complete our Online Volunteer Application Form.  

Once we receive your application we will contact you for a full discussion.