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Press Release: Alex Hughes Retirement


Citizens Advice Rushmoor celebrate outstanding contribution of charity’s outgoing Chief Officer after 34 years’ service

After almost 40 years working within the Citizens Advice network – and over 34 years at the helm of Citizens Advice Rushmoor – our charity marked the outstanding contribution of outgoing Chief Officer, Alex Hughes, who retired at the end of January.

Although starting out her career in Bradford, Alex has been an integral part of Citizens Advice across Farnborough and Aldershot since 1989 – building the service from its single member of staff, to a position as a leading and successful Local Citizens Advice supporting many thousands of people in Rushmoor each and every year. Her leadership, direction, and approachability have been welcomed by all those staff and volunteers she has worked with over the years, and her contribution to our community has been appreciated by the charity’s many stakeholders, voluntary sector colleagues, and others.

Alex commented, “I have always felt immensely privileged to have had such a truly satisfying and enjoyable job for so long. I have never ceased to be motivated by the huge difference we can make as a charity; and the joy of working with such a brilliant team means that I’ve always looked forward to coming to work.  And I do appreciate how unusual that is!”

“I cannot thank staff, volunteers, and trustees all enough for their support, encouragement, ideas, innovation, teamwork, sheer hard work – and kindness.”

“Although I do feel really sad to say goodbye, I also know it is the right time to go; both for me personally, and for the organisation. I am confident that we have the right structure, people, and leadership in place to make a success of the challenges ahead; and that the team will all work together to make sure we are here for the people who need us.”

Chair of Trustees. Andrew Levey, added: “While in many ways a sad occasion for all involved with Citizens Advice Rushmoor, as well as for Alex herself, it was right that we were able to celebrate the amazing contribution that Alex has made over 34 years’ service.”

“Just thanking Alex for her 34 years of dedication and commitment feels totally inadequate in the circumstances. We know that Citizens Advice Rushmoor has very much been a key part of Alex’s life, and that she thought long and hard about the right time to leave, knowing whatever time that she chose was going to be a huge wrench.”

“Alex will be sorely missed by everyone she has come into contact with, especially by myself and our Trustee Board, our team of staff and volunteers, the wider Citizens Advice community across Hampshire and nationally and, most importantly, all those people she has helped.”

All of us at Citizens Advice Rushmoor wish Alex a happy and healthy retirement.