How are we doing?
It is important for us to know how we are doing, and see how we are measuring up to our aims as a service. Over the next couple of weeks we are asking all clients to complete this short survey, both when they come into our offices, or online. If you have used our service over the last couple of months, please do take a couple of minutes to go through the questions here https://www.surveymonkey.co.uk/r/HC367F2
All results are anonymous, and are reported to our Trustee Board, who hold us to account and use the feedback gained to help to shape improvements to our service. We are always looking for ways we can do better – and our clients are the most important people in helping us do that.